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Migration and Home Affairs

Luxembourg: Coach4work

  • Project
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The Coach4Work project informs and accompanies third-country national (TCN) who are looking for employment. The project, run by the Association de Soutien aux Travailleurs Immigrés (ASTI), or the 'Association for the Support of Migrant Workers', operates thanks to the support of volunteer career coaches.

Project Goal

Many TCNs face barriers in finding a job, are unfamiliar with the functioning of the national labour market, and experience difficulties in understanding relevant requirements and cultural codes. Through the Coach4Work project, ASTI offer TCN jobseekers training in accessing the labour market, supporting them to:

  • take stock of their career path
  • define their employment needs
  • apply for jobs more effectively

How it works

The first edition of ASTI worked in the following way:

  • jobseekers enrolled in the project participated in two days of training in March 2022, organised by ASTI with the collaboration of (non-)governmental stakeholders
  • 21 coaches were recruited: 11 certified coaches, 4 active recruiters and 6 retirees with a background as a recruiter or administration manager
  • in April 2022, a day of information on the Luxembourg labour market and exchange between coaches was organised 
  • 24 project participants, including 3 applicants for international protection, were 'mactched' with the 21 volunteer job coaches

The job of the volunteer coach is to accompany the project participant individually and free of charge for a maximum of 4 - 6 months, sharing their experience and professional networks. The coach advises, answers questions about their career path, enhances the skills of the jobseeker and provides feedback based on their previous practical experience. For the jobseeker, this provides the opportunity to project themselves into their professional future, boosting their ambitions and self-confidence and extending their network.

A platform for volunteer job coaches was set up to facilitate their exchange of advice, useful addresses on the job market and training opportunities.

For 3participants seeking international protection, thorough administrative support was provided, in order to better facilitate their access to employment or skills training. Thanks to adequate support, these people have been able to find a job or training, and have not remained inactive while they await a decision on their asylum claim.

Who benefits

Migrant job seekers in Luxembourg.

Funding and resources

Over its initial phase, the project received half of its funding via the European Social Fund (ESF), and another half - through the Ministry of Labour and Employment of Luxembourg.

Results

80% of the participants in the Coach4Work project found a job or a qualification leading to a job as a result of their involvement.

Four people who were not initially part of the project were additionally accompanied in their job search by a coach, and three of these ultimately secured employment. In total, 28 people were supported by the project, surpassing the initial goal of 20.

Evaluation

The involvement of volunteer employment coaches has made it possible to provide individual and very close support (meetings 1-2 times/week over 4 to 6 months) to participants seeking employment. Contact by these coaches or ASTI with relevant companies has led to employment contracts, enabling participants:

  • to define their professional project in a realistic way in relation to their skills and motivations, and look for a job in a field in which they are motivated to engage
  • to be able to continue shadowing people, even when they have found a job or training, as many come from countries with a different work culture to Luxembourg

ASTI drew the following conclusions from the results of the project:

  • it is better to let asylum seekers work or train for a job as soon as they arrive in Luxembourg, instead of leaving them inactive in their homes while they await an asylum decision
  • volunteering is very important in strengthening social cohesion in Luxembourg. It is important to give it a clearer legal framework, including for insurance issues
  • in order to encourage more volunteering and ensure it is accessible to all, both those retired and those currently employed, it is necessary to allow workers to take leave for participating in voluntary work

Contact

Laura Zuccoli

Name
Laura Zuccoli
Email
coach4workatasti [dot] lu