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Migration and Home Affairs

At Home in Prague project promotes inclusion in Czech Republic

This project, run by Integration Centre Prague, worked to address long-standing communication barriers faced by both migrants and local government employees in Prague. 

  • Project
The photo shows three young women who work on the project, in a library space, holding brochures and leaflets of Integration Centre Prague.
©Integration Centre Prague, 2026.

The project pursued two main objectives: 1) to provide migrants in Prague with important information on common daily agendas in the city, clearly and in one place, and 2) to support the sharing of experiences among public institution employees whose work involves daily contact with people who are migrants. It aimed to do this through the creation of multilingual communication cards, an interactive website and a series of informational videos. 

Who benefits

Newly arrived migrants in Prague and local institutions with which they naturally come into contact (schools, hospitals, the driver's registry, libraries, etc.). 

How it works

The direct participants of the project were employees of Municipal District Offices and other public institutions, for whom 2 discussion and networking sessions were organised. The idea behind these meetings is to develop interdisciplinary cooperation and share experiences in resolving issues closely linked to the integration process at the local government micro-level. 

Several innovative tools were created for migrants residing in Prague: 

  • Multilingual communication cards containing useful phrases to support successful interactions between migrants and office/institutional staff. The cards are available in 7 language versions (English, Ukrainian, Russian, Vietnamese, Arabic, Chinese, and Spanish). They cover the following areas: driver's license, trade licensing office, labour office, nostrification (recognition of foreign education), libraries, children and youth centers (DDM), the Department for Asylum and Migration Policy (OAMP), childbirth, and postnatal ward care.
  • Six informational videos were filmed and distributed across relevant online platforms. Topics were: education, trade licensing, functioning of the Prague City Hall, securing a driver's license, museums and galleries, children and youth centres, and libraries.
  • Foreigners and institutional employees alike can find all information and materials on the interactive website At Home in Prague (V Praze jsme doma) in 5 language versions (Czech, English, Ukrainian, Russian, and Vietnamese). 
Project duration
1 Jan 2024 - 31 Dec 2025
Project locations
Czechia
Project website
Integration Centre Prague
Topic
  • EU funding

Results

Results produced by the project include: 

  • Communication portal newinprague.cz: 21 778 visits
  • Total number of views of the 6 information videos on YouTube and Facebook: 693
  • Total number of participants across the two integration meetups: 100 

Evaluation

The number of visits shows that the web portal is establishing itself as a source of practical information for Prague residents with foreign passports regarding daily life in the city. 

Thanks to the involvement of Predrag Bjelac, a well-known actor with a migrant background, the videos proved to be an attractive and clear source of information on individual topics, as well as an effective tool for promoting project outputs. 

As for the meetings of public administration employees, the opportunity for intensive networking outside the official programme was rated very positively and proved to be one of the main reasons for the format's success. 

Funding and resources

The initiative was funded by the European Union’s Asylum, Migration and Integration Fund (AMIF). The total cost of implementation was 5 054 682 CZK (200 583 EUR). 

Stakeholders

Coordinators

Michaela Palánová (centrum@icpraha.com)