National Hotlines

Austria

• LEFÖ-IBF - Victims Protection Organisation for women and girls: + 43 1-796 92 98
• Criminal Police Anti-Trafficking Hotline: +43 677 61 34 34 34 and via humantraffickingbmi [dot] gv [dot] at (humantrafficking[at]bmi[dot]gv[dot]at)

Belgium

• In case of immediate danger, call 101.
• National Helpline for victims of human trafficking: https://www.stophumantrafficking.be/ ; +32 78 055 800 (during working hours + 24/7 for urgent situations)
• Specialised Centers for victims of human trafficking:
• PAG-ASA (Brussels): Monday – Friday 9:00 – 17:00, +32 2 511 64 64
• Payoke (Antwerp): Monday – Thursday, 9:00 - 17:00, Friday, 9:00 - 15:00, +32 3 201 16 90, also reachable via Whatsapp: +32 (0)474 10 27 71
• Sürya (Liège): Monday- Friday, 9:00 – 17:00, +32 4 232 40 30

Bulgaria

• Foundation Campaign A21: National hotline against trafficking in human beings - Active 24/7: +359 800 20 100
• “Animus Association” Foundation: Hotline for support of victims of violence and trafficking - Active 24/7: +359 800 1 8676; +359 2 981 7686
• Executive Agency “General Labor Inspectorate”: Hotline regarding labour exploitation and labour rights violations - Active during the working hours: Monday – Friday; 9 AM – 17 PM (CET): +359 700 17 670
• National Commission for Combating Trafficking in Human Beings - Active during the working hours: Monday – Friday; 9 AM – 17:30 PM (CET) Receiving signals for presumed VoTs and suspicious situations: +359 2 807 80 50
• State Agency for Child Protection: National telephone line for children - Active 24/7: 116 111
• Emergency number - Active 24/7: 112
• Hotline numbers for Ukrainian migrants: call center to the governmental crisis headquarter - Active 24/7: + 359 2 905 5555, + 380 322 465 075
• Bulgarian Helsinki Committee: legal aid for refugees and migrants - Active during the working hours: Monday – Friday; 9 AM – 17 PM (CET): +359 2 980 20 49, +359 2 981 33 18
• Active during the hours: Monday – Friday: 8 AM – 18 PM (CET) Weekends: 10 AM – 16 PM (CET): +359 8888 19 745

Croatia

• SOS help line for victims of human trafficking : +385 0800 77 99
• Croatian police: 192

Cyprus

• Operated by the Police – line to the wider public to report suspicious cases: 1497
• Anti-trafficking Police Office: +357 22 808 063 /064 / 280
• Social Welfare Services (Anti-trafficking helplines): +357 22 804 766 / 709 / 780
• Helpline for child exploitation and abuse: +357 22 103 234
• Citizen’s line: 1460
• General information to refugees from Ukraine, regarding immigration, education, welfare, etc.: 1477 / +357 22 285 777
• Line for undeclared work or breach of terms of employment: +357 7777 8577

Czechia

• Police of Czechia: 158
• Victim Support Line: 116 006
• Civil Society Organisations:
  • SOS line LA STRADA: +420 222 71 71 71, 800 077 777 (free of charge)
  • Crisis line CARITAS OF THE ARCHDIOCESE OF PRAGUE: +420 737 234 078 (Monday-Friday 9.00-17.00)
  • Crisis line Diaconia ECCB Centre of Nationwide Programmes and Services: +420 222 514 040, +420 777 734 173 (Monday – Thursday 9:00–20:00, Friday 9:00–17:00)
• International Organisations:
  • Helpline IOM: +420 233 370 160
    +420 800 050 749 (Infoline for Ukrainian refugees)

Denmark

Danish Centre against Human Trafficking national hotline (Open every day from 9:00-15:00): +45 7020 2550

Estonia

• Estonian human trafficking prevention and victims assistance counselling national hotline (operated by the Social Insurance Board, Monday-Friday from 8.30-17.00 in Estonian, Russian or English: +372 660 7320, Webpage)
• Victim Support Hotline 24/7: 116 006

Finland

National Assistance System for victims of human trafficking: +358 29 54 63 177

Helpline for the victims of human trafficking. Advice for the authorities, NGOs and civil society. More information https://www.ihmiskauppa.fi/

France

• Helpline for victims of THB - Monday to Friday, 9am to 5pm: +33 492 15 10 51
• Police emergency number: 17
• Hotline for children at risk: 119
• Hotline for women victims of violence: 3919
• Hotline for deaf or hearing-impaired persons: 114

Germany

• Hotline for women victims of violence (services include counselling and crisis intervention for cases of human trafficking and violence in the context of prostitution, only available from inside Germany): +49 8000 116 016
• Overview of specialised counselling centres for victims of THB in the Länder (with phone numbers) provided by The Federal Coordination Circle Against Human Trafficking (KOK e.V.)
• Overview of advice and support services for victims of labour exploitation, forced labour and human trafficking for the purpose of labour exploitation provided by the Service Centre against Labour Exploitation, Forced Labour and Human Trafficking
• Men’s Help Phone: +49 800 1239900

Greece

• General Secretariat for Vulnerable Persons & Institutional Protection (SGVPIP) Tracing Line: 15107 (free of charge), (+30) 6942773030 (WhatsApp & Viber) (Monday - Friday 08:00 - 22:00, Saturday 11:00 - 19:00)
• Human Trafficking Resource Line – A21: 1109 (24/7, in all languages)
• SOS Hotline on Violence Against Women – General Secretariat for Demography and Family Policy & Gender Equality: 15900 (24/7)
• Emergency Social Helpline -National Centre for Social Solidarity: 197 (24/7)
• National Child Protection Helpline – National Centre for Social Solidarity: 1107 (24/7)
• European Hotline for Missing Children – NGO “The Smile of the Child”: 116000 (24/7)
• Hellenic Police: Helpline for immediate police intervention in every region of the country or free text message (SMS) 100 (24/7)

Ukrainian citizens can request information:

• For general issues (e.g., needs, questions, etc.): ukrainemigration [dot] gov [dot] gr (ukraine[at]migration[dot]gov[dot]gr)
• For issues with regards to registration appointments and resident permits of temporary protection: tp-supportmigration [dot] gov [dot] gr (tp-support[at]migration[dot]gov[dot]gr))

Hungary

• National Crisis Management and Information Telephone Service for victims of THB and domestic violence: +36 80 20 55 20
• Victim Support Hotline for victims of crime: +36 80 225 225

Ireland

• To report suspicions of human trafficking: 1800 666 111
• Contact Crimestoppers (Garda National Bureau of Criminal Investigation: 1800 250 025
• Garda dedicated phone line for reporting child abuse: 1800 555 22
• Dublin Rape Crisis Centre - support and information related to rape and sexual violence: 1800 77 8888
• Red Cross Ireland – coordinating response to refugees of war: +353 1 6424600
• Helpline for war refugees: +353 1 9131528

Italy

• Anti-trafficking toll-free number, h24: 800 290 290 (free calls from Italy)
• Helping line violence and stalking, h24: 1522 (free calls from Italy)
• Listening and Counselling Helping line for children, h24: 1 96 96 (free calls from Italy)

Latvia

• MARTA Centre, Monday to Friday 10h – 18h: +371 67378539
• Sanctuary Reliable Home Society 24h: +371 28612120
• Crime Victim Support Phone Line, Monday to Friday 07h – 22h: +371 116006

Lithuania

• National Association against Trafficking in Human Beings 24/7: +370 61691119 (calls from abroad)
• 8 800 91119 (free calls from Lithuania)

Luxembourg

• Services d’assistance INFOTRAITE: (+352) 27 36 56 46, Mobile: (+352) 621 351 884 / (+352) 621 316 919
• Victim protection unit  (SPJ / Judicial Police Service) www.stoptraite.lu (+352) 24 460 3220 or 113 (24h/24).

Malta

• Crime Stop Line (Police): 119
• Victim Support Line: 116 006
• National Support Line: 179

Netherlands

• Police (coercion and exploitation): +31 34 357 8844
• CoMensha (coercion and exploitation): +31 85 112 0600
• Fairwork: +31 20 760 0809

In order to report a crime:

Police in case of an emergency: 112

Police (calling from within the Netherlands): 0900-8844

Police (calling from outside the Netherlands): +31 34 357 8844

Meld Misdaad Anoniem (Report Crime Anonymously): +31 800 70 00

In order to report labour exploitation:

Netherlands Labour Authority (calling from within the Netherlands): +31 0800 5151

Netherlands Labour Authority (calling from outside the Netherlands): +31 70 333 4444

Victim support:

CoMensha (the national Coordination Centre against Human Trafficking, a helpdesk for all human trafficking victims in the Netherlands): +31 33 448 1186

Fairwork (NGO who supports men and women who are exploited by their employer in the Netherlands): https://www.fairwork.nu/en/support/

Poland

• National Consulting and Intervention Centre for the Victims of Trafficking: +48 22 628 01 20
• Special hotline for refugees from Ukraine and their families in Poland + 48 47 72 56 502
• National Police Headquarters, Unit for Combating Trafficking in Human Beings (hotline for victims of human trafficking)  + 48 664 974 934
• Office for Foreigners Hotline for Ukrainian citizens: +48 47 721 7575
• Emergency hotline: 112
• La Strada – Foundation Against Human Trafficking and Slavery Helpline: +48 22 628 99 99 (assistance, advice) Monday to Thursday 9 am to 6 pm, Fridays 9 am to 2 pm,
• Empowering Children Foundation
  • Phone: 116 111 Child and Youth Helpline (open 24/7)
  • Phone: 800 100 100 – Phone number for parents and teachers on child safety
• Ombudsman for Children
  • Children's Helpline Ombudsman for Children: 800 12 12 12 (on selected days also in Ukrainian) – 24- hour toll-free number
• International Organization for Migration (IOM) Poland
  • Migrant Info Helpline: +48 22 490 20 44 - Open Monday to Friday from 9:00 to 17:00
  • Foreigners interested in obtaining assistance in voluntary return are asked to contact IOM employees by phone: +48 666 34 34 99 / +48 789 739 657

Portugal

• Reporting situations of THB, Portuguese Immigration and Border Service (SEF) 24 h: +351 924 190 232
• Helpline for Victims of THB, Specialized Multidisciplinary Team for Assistance to Victims of THB, 24 h: +351 964 608 288
• Migrant Helpline, Telephone translation |High Commissioner of Migrations Monday to Friday 09h - 20h Saturday 09h - 17h: +351 218 106 191
• Ukraine Children’s Helpline 8h - 20h: +351 300 511 490

Romania

• Emergency number for child-related issues, also available in Ukrainian: 119
• Information number of the Romanian Border Police, also available in Ukrainian: 0219590
• Helpline of the National Agency against Trafficking in Persons – available only in Romanian and English: 0 800 800 678 (available only from Romania), +40 21.313.31.00 (available from any country)

Slovakia

• National Helpline for Victims of Human Trafficking : 0800 800 818 (calls from Slovakia) +421 800 800 818 (calls from abroad)
• Police: 158
• Emergency hotline: 112
• Slovak Catholic Charity +421 254 431 506, +421 917 350 657

Slovenia

• Police (available only from Slovenia): 113, 080 1200
• CARITAS SLOVENIA (available 24/7): +386 31 470 151
• SOCIETY KLJUC (available only from Slovenia): 080 17 22
• Slovene Philanthropy: +386 1 430 12 88

Spain

• Policia Nacional 24 hours specialized THB helpline: 900105090
• Guardia Civil – General police emergency telephone number of the Guardia: 062
• Civil Society Organisations:
  • APIP-ACAM Foundation: +34 638 942 994
  • Cruz Roja Española (CRE): +34 900 221 122
  • Diaconía: +34 670 337 153
  • Fiet Gratia: +34 603 244 214
  • Fundación solidaridad Amaranta: +34 681 202 080
  • Proyecto Esperanza - Adoratrices: +34 607 54 25 15, +34 91 386 06 43
  • AMAR DRAGOSTE: tlf 24 hours +34 615 43 04 52
  • VILLA TERESITA: + 34 689 38 09 77
  • APRAMP: +34 609 58 94 79